Who we are

Altec Informatica è un Global Partner nel mercato dei servizi ICT avanzati, realtà che opera come unico referente per le committenti, in grado di soddisfare le esigenze più complesse.
Tutti i nostri servizi sono supportati da professionisti specializzati alle dirette dipendenze aziendali, dislocati su tutto il territorio nazionale, isole comprese.
Il nostro personale è certificato e costantemente aggiornato con piani di formazione personalizzati in funzione delle nuove esigenze dettate dalla dinamica delle attività svolte per i nostri Clienti e dalle evoluzioni delle tecnologie ICT.
Abbiamo una copertura fisica capillare del territorio italiano, oltre a 4 sedi operative e 13 presidi territoriali strategicamente dislocati. 
L’obiettivo principale è quello di fornire una assistenza e consulenza completa per tutte le problematiche dell’Hardware e delle Soluzioni Software in funzione delle specifiche esigenze del Cliente, attraverso l’utilizzo di metodi e strumenti proprietari, derivanti dagli anni di esperienza e dalla realizzazione di programmi di R&S interni, applichiamo tecniche di prediction per rendere ottimale la User Experience dei Clienti.
Altissimo livello di professionalità e reputation riconosciuta dal mercato, consolidata da Partnership con le più importanti Corporate Internazionali e Nazionali e supportata da certificazioni in continuo aggiornamento.
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Merger of service skills between two well-established realities with a very high level of professionalism recognized by the market, these realities integrate and complement each other, guaranteeing advanced ICT services for the most demanding customers.

Our history

Altec boasts a history of forty years of success in the world of hardware support services. Founded in 1979 as a technical laboratory for the repair of electronic parts, in the 90s it acquired all the technical skills to provide companies On-Site assistance, with a strong focus on the effectiveness and efficiency of interventions and ensuring strict compliance with the timing of problem resolution. In the last few years, Altec has increasingly focused on offering more and more complex and complete Advanced services and has partnerships with the main Multinationals Company in the ICT sector.

Founded in 1984, Tecnologica designs and builds highly innovative ICT infrastructures for the small, medium and large enterprise market, providing high-quality end-to-end consultancy and assistance services. The core business is represented by the design, implementation, management and operation of ICT, On Premise, Hybrid and Cloud infrastructures, with a particular specialization in cluster systems for the installation of ERP (Enterprise Resource Planning) systems, in particular SAP, both virtual and physical, and Managed Printer Services, with a particular specialization in the integration of Software for Documental WorkFlow and Security, in addition to the offer of Cloud Services from both its own and third-party data centers.

In the last few years, Tecnologica has consolidated its R&D division (Software Development and Solutions for Business 4.0) and strengthened the offer of professional services (help desk, specialist technical support, training, spare parts logistics, technical assistance, etc.) to complete its services.

Our strengths

Customer Proximity

With quality and competence, thanks to thirty years of experience that allows us to immediately understand specific needs and problems

Certified staff

Certified employees, always ready to intervene throughout the national territory

Wide range of services

Ability to cover a wide range of services: from infrastructure and/or software design to on-site assistance management

Added value

High added value guaranteed by highly trained and updated staff and by the continuous innovation of the proposed solutions

Focus on the customer

Constant focus on customer satisfaction and improvement of service quality

Spare parts stock warranty

Stock guarantee of spare parts to ensure the restoration of the faulty unit in the SLAs requested by the Customer

Professionalism

High professionalism recognized by the market.

Partnership

Consolidated collaboration with the most important vendors on the market