A MERGE with specific
> KNOW-HOW
Well-established know-how to prevent, manage and solve the complex problems of IT companies infrastructures, utilities, PA and PAL. Impeccable execution of a wide range services, from hardware assistance to data center management, with a proactive approach and constantly updated skills: the ideal partner for small, medium and large companies.
> TEAM
Human resources at the center of our project, our team is made up of employees with a high level of seniority, with continuous training company plans for updating skills and certifications.
> HELP DESK
We provide first and second-level help desk services with dedicated specialists, provided by our offices or directly from the customer's headquarters, thanks to the widespread coverage of the national territory.
> EXPERIENCE
Altec Tecnologica boasts an over thirty-year history of successes, a guarantee of experience and professionalism, recognized by the market.
360° Services
On site assistance
System assistance
Help Desk
Laboratory
Logistics
Pudos throughout Italy
Managed Printer Services
Cloud services
IoT hardware and software
Disaster recovey
Armored room for parts and supports
Technical and systemic deans
Roll Out
I.M.A.C.
Vendor guarantees management
Disk wiping with certification
Electronic board repair
Exhausted material management
Who we are
Altec Informatica is a Global Partner in the advanced ICT services market, a reality that works as a single point of contact for companies, able to satisfy the most complex needs.
Our strengths
Customer Proximity
With quality and competence, thanks to thirty years of experience that allows us to immediately understand specific needs and problems
Certified staff
Certified employees, always ready to intervene throughout the national territory
Wide range of services
Ability to cover a wide range of services: from infrastructure and/or software design to on-site assistance management
Added value
High added value guaranteed by highly trained and updated staff and by the continuous innovation of the proposed solutions
Focus on the customer
Constant focus on customer satisfaction and improvement of service quality
Spare parts stock warranty
Stock guarantee of spare parts to ensure the restoration of the faulty unit in the SLAs requested by the Customer
Professionalism
High professionalism recognized by the market.
Partnership
Consolidated collaboration with the most important vendors on the market
Some data
Thanks to the merge between Altec and Tecnologica we are able to provide all the services necessary for the digital transformation of companies.
Services
Problem-solving at the first intervention
160
Employees throughout Italy
Our offices
To ensure proximity to customers, we have 4 direct operational offices and 13 territorial headquarters: in this way we are able to operate promptly throughout the national territory.
